Tag Archives: The Consumer Protection (Distance Selling) Regulations 2000

The Distance Selling Regulations – A New Cooling Off Period and Digital Downloads

The Distance Selling Regulations – A New Cooling Off Period and Digital Downloads

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the ‘Distance Selling Regulations 2013’)  (text) implement the EU’s Consumer Rights Directive (EU website) and establish new consumer protection rules that business traders* must comply with. Under the new rules which came into force on 13th June 2014, the cooling off period for consumers* purchasing goods and services ‘at a distance’ is […]

The Consumer Protection (Distance Selling) Regulations 2000

The Consumer Protection (Distance Selling) Regulations 2000

The Consumer Protection (Distance Selling) Regulations 2000 (‘Distance Selling’ Regulations) provide legal protection for consumers purchasing goods and services ‘at a distance’. This definition includes purchases made via the Internet, digital television, mail order (including catalogue shopping), phone, and fax. Organisations selling online must provide certain information to consumers as well as offer a 7 […]

Are e-commerce laws holding your business back?

Are e-commerce laws holding your business back?

UK trade bodies are calling for the new EU Commission to complete the digital single market to encourage enterprise, competition and innovation across the European economy. In November 2009 the European Commission reported that 60% of EU cross border e-commerce contracts fail for one reason or another. The statistic is an unfortunate indictment on the European Single […]