The Price Marking Order 2004 applies to suppliers (including online retailers) that sell products (not services) to consumers. The Order requires the selling price and, where appropriate, the unit price of products to be clearly displayed. The Price Marking Order 2004 implements Directive 98/6/EC of the European Parliament and of the Council (OJ No. L180, 18.3.98 […]
Who has (or should have) the responsibility for taking action (e.g. removing the registration under current terms and conditions) of those currently trading on-line in breach of the Distance Selling regulations and the e-Commerce Directive Rregulation – let alone under the proposed new regime?
The Consumer Protection (Distance Selling) Regulations 2000 (‘Distance Selling’ Regulations) provide legal protection for consumers purchasing goods and services ‘at a distance’. This definition includes purchases made via the Internet, digital television, mail order (including catalogue shopping), phone, and fax. Organisations selling online must provide certain information to consumers as well as offer a 7 […]
I’m troubled by the optional European Sales Law (CESL) and the attempts to stop the proposal dead in its tracks through academic argument at the cost of commercial common sense. I’m trusting that the Ministry of Joined Up Government is carefully considering all the options available based upon practical evidence because to get it wrong […]
It is easy to forget the role of postal services in a world of electronic communications and social media. However, the goods you bought online need delivering to your door, and Royal Mail has its part to play amongst other competitive carriers. When selling goods online, suppliers include the costs of delivery. If set too high, […]
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Strong European consumer protection laws ensure that customers purchasing goods and services online in a private capacity – consumers – are well protected. This article looks at consumer contracts in e-commerce In the UK The E-commerce Regulations 2002 apply to businesses that sell goods or services to businesses or consumers on the internet, or by email […]
Reference: UK/1999/SI/2083 The Unfair Terms in Consumer Contracts Regulations 1999 apply, with certain exceptions, to unfair terms in contracts concluded between a consumer and supplier. EU directive The Unfair Terms in Consumer Contracts Regulations 1999 revoke and replace the Unfair Terms in Consumer Contracts Regulations 1994. Those Regulations implemented Council Directive 93/13/EEC on unfair terms in consumer […]
Reference UK/1968/C/29 The Trade Descriptions Act 1968 replaces the Merchandise Marks Acts 1887 to 1953 by fresh provisions prohibiting mis-descriptions of goods, services, accommodation and facilities provided in the course of trade. Main provisions The Act prohibits false or misleading indications as to the price of goods; confers power to require information or instructions relating to goods to […]
Reference: UK/2002/SI/3045 The Sale and Supply of Goods to Consumers Regulations 2002 make amendments to existing legislation on the sale and supply of goods and unfair terms in order to provide additional remedies to consumers under certain circumstances. EU directive The Sale & Supply of Goods to Consumers Regulations 2002 implement Directive 1999/44/EC of the European […]