5 Handy Tips For Telecoms Cost Management

Manage your telecommunications costs effectively: We're all trying to save money with organisations adopting smarter business practices to reduce capital and operational expenditure, maintain liquidity and, where possible, increase profitability.

With so much choice in the UK's competitive communications market driven overseen by communications regulator Ofcom, it makes sense to review your digital communications strategy regularly. This will ensure you always get the best deals.

So why not start by looking at your organisation’s telecommunications spend. Telecommunications cost management can typically deliver average savings of 15% per annum.

1. Create and manage a telecommunications costs inventory

Create a current, accurate inventory of all the products and services implemented across your organisation’s telecommunications estate. An inventory will clarify that you have issued correct bills and ensure straightforward reconciliation against items recorded. The inventory also provides a clear strategic view of current telecommunications implementations that will help with any future decision-making.

2. Improve billing processes

Maintain control of billing processes and validate costs. Ensure that products and services supplied correlate with the order and are charged at the agreed price.

Consolidating bills from single suppliers can reduce many complexities of telecommunications cost management. Moving to electronic billing can also improve cross-referencing between items charged against the inventory, ensure accuracy and accelerate payment authorisation to meet invoice billing terms.

3. Reclaim overspend

Companies often receive incorrect bills, pay twice, or don’t claim discounts to which they are entitled. Analysing and comparing multiple bills against the telecommunications estate is complex and timely, but may just unearth payment discrepancies that can be reclaimed and help with cash flow.

4. Reduce energy consumption and reap additional savings

Use a programme to identify zero dial circuits that are not used for back-up or emergency services - there are no call charges, only a rental fee. Rental charges and associated energy costs required to maintain power to the line can both be reduced. A positive contribution to reducing your organisation’s carbon footprint!

5. Monitor your spend patterns

Periodic tracking of your telecoms spend patterns could identify cost savings initiatives. For example, if mobile phone costs are rising or seem disproportionate to fixed line charges, an initiative to ensure employees use a landline when in the office could assist with reducing these costs. Calls to 0845 numbers can be more costly than national numbers; providing employees with those numbers that incur the lowest costs can assist in reducing spend in this area.

Act now and deliver positive results to your management team!