Services Directive

Services Directive

The EU Services Directive was introduced to remove unjustifiable or discriminatory requirements affecting the setting up or carrying on of a relevant service. A service is an economic activity normally provided for remuneration and which is not a contract for employment. Types of a service include Business services: management consultancy; professional services such as lawyers, accountants and actuaries; advertising; certification and testing; facilities management, including […]

E-commerce Directive 2000/31/EC

The European Union’s Electronic Commerce Directive (the E-commerce Directive) establishes a framework for electronic commerce across the European Union’s internal market and aims to provide legal certainty for business and consumers alike. Introduced in 2000, the Directive establishes harmonised rules on transparency and information requirements for online service providers, commercial communications, electronic contracts and limitations of […]

Consultation on Alternative Dispute Resolution (ADR) Schemes

Ofcom today published a consultation which reviews the two communications Alternative Dispute Resolution (ADR) Schemes: Ombudsman Services: Communications (OS) and the Communications and Internet Services Adjudication Scheme (CISAS). These are independent bodies which examine and make judgements about communications complaints referred to them by consumers. Ofcom is obliged to keep its approval of the schemes […]

Government remains concerned over EU Alternative Dispute Resolution

The UK government has published its response to the EU’s consultation on Alternative Dispute Resolution (ADR). It questions whether the current proposals will have real business benefits as well as protect consumers adequately. The European Commission published legislative proposals on ADR on 29 November 2011. The Department for Business, Innovation and Skills launched a Call for Evidence on these […]