A contract is the defining document for cementing the relationship between the business and customer. Not only does it establish the parties’ intentions and expectations on what goods and services have been offered and accepted, the contract should also set out the road map to resolve difficulties if something were to go wrong, for whatever […]
The EU Services Directive was introduced to remove unjustifiable or discriminatory requirements affecting the setting up or carrying on of a relevant service. A service is an economic activity normally provided for remuneration and which is not a contract for employment. Types of a service include Business services: management consultancy; professional services such as lawyers, accountants and actuaries; advertising; certification and testing; facilities management, including […]
The European Union’s Electronic Commerce Directive (the E-commerce Directive) establishes a framework for electronic commerce across the European Union’s internal market and aims to provide legal certainty for business and consumers alike. Introduced in 2000, the Directive establishes harmonised rules on transparency and information requirements for online service providers, commercial communications, electronic contracts and limitations of […]
I recently attended a Technology Strategy Board meeting in Salford Keys to discuss the latest funding opportunities for innovation in mobile commerce. First impressions – a great bunch of people all passionate about online business, innovation and the opportunities m-commerce can bring. What struck me was the get-up-an-go attitude not only from UK-based innovators but […]
What, if anything, is different about the on-line world and why? Multi-cultural, multi-lingual centres like London have been handling transactions between people who never physically meet for centuries.
There are certain things that should be outlawed by society not just the veneer of controlling laws. There are dark deeds that I mention out of a public service even though they should not be mentioned in the presence of impressionable youth or those with a nervous disposition. Crimes such as returning sticky tape with […]
Ofcom today published a consultation which reviews the two communications Alternative Dispute Resolution (ADR) Schemes: Ombudsman Services: Communications (OS) and the Communications and Internet Services Adjudication Scheme (CISAS). These are independent bodies which examine and make judgements about communications complaints referred to them by consumers. Ofcom is obliged to keep its approval of the schemes […]
The UK government has published its response to the EU’s consultation on Alternative Dispute Resolution (ADR). It questions whether the current proposals will have real business benefits as well as protect consumers adequately. The European Commission published legislative proposals on ADR on 29 November 2011. The Department for Business, Innovation and Skills launched a Call for Evidence on these […]
Brought to you by e-SignLive.com Leading provider of legal, trusted and secure online electronic signatures, when signatures matter to your business™.
Around 15 years ago we started on a journey of electronic everything. Suddenly the Internet had become commercial and we were all scrabbling around trying to ensure we could still do business with each other in this new online environment. How e contracts (electronic contracts) were formed, who was authorised to ‘seal the deal’, their […]