Knowledge Vault: Internet and Social Media

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Subscribers can read our best practice resources on Internet browsing and use of social media.

Most organisations now provide their workers with access to the Internet (Intranet or Extranet) in order to perform their duties. Many employers also allow staff to use the Internet for their own personal use.
But allowing Internet browsing and use of social media at work can bring a number of legal problems for employers. Workers accessing inappropriate websites or downloading illicit or illegal material can publicly embarrass their employers and damage investor/shareholder relations.

Latest articles

8 top compliance tips for social media websites

social media, trusted websites

Are you protecting your valuable business assets or workforce against the rising tide of social media surfing? How do you know that a disgruntled employee isn’t giving away your commercial ideas on LinkedIn? E RADAR’s Will Roebuck discusses what to look out for! Social media is fast becoming a main stream business tool for raising corporate [...]

A Social Media Policy for SMEs

Social Network Services, chatroom, social media, groups, social media compliance, web 2.0 policy, social media policy

The concept of organisations using a social media policy is still relatively new. But more companies are now turning to sites such as Twitter, Facebook and LinkedIn in order to target potential customers and to raise business profile. So the need to have a social media policy in place to help reduce online risks is [...]

‘i Commerce’ – it’s all about me!

i commerce, i-commerce, icommerce

‘i Commerce’ – it’s a simple idea. As a customer I want to buy quality products or services that I want and at the best price. I want a wide choice and clear, no-nonsense information on the benefits and features of what I’m intending to buy. I want a simple, transparent but safe contracting process from [...]

Legal ethics and social media

Social Network Services, chatroom, social media, groups, social media compliance, web 2.0 policy, social media policy

So you’ve just updated your status on Facebook informing your friends that you’ve been involved in a car accident. Moments later advertisements pop up on your screen offering the services of “where there’s blame there’s a claim” lawyers. You even get an unsolicited email trying to sell you a new car with all the latest [...]

Social media prosecutions: calling names will hurt you!

Social Media Trolls

“Sticks and stones will break my bones, and calling names will hurt you!” The old school yard taunt may take a new direction from this week following the publication of interim guidance on prosecuting cases involving social media websites such as Facebook and Twitter. For where the proposed rules fail to protect innocent online users under criminal law, the [...]

How Social Media is Destroying Productivity

Social Network Services, chatroom, social media, groups, social media compliance, web 2.0 policy, social media policy

There’s something special about the ability of social media and networks such as LinkedIn, Twitter and Facebook to bring people together. Organisations can collaborate with their stakeholders through forums and groups, share their knowledge and experience, and find business solutions to ongoing issues and challenges. But are we spending too much of our time online, [...]

What did I say?

retention periods, data retention

I’ve been thinking about the preservation of my digital footprint. Not from the point of mortality, nor from the aspect of vanity, but rather from the practical challenge that has been observed by Douglas Adams and probably others that you get to the stage where one may have forgotten more than the sum total of [...]

Government wants your social media information?

biometrics, employment law, communications surveillance, surveillance wars, lawful business practice

Is your information posted on social media websites of interest to governments? Quite possibly… Twitter has just released its first transparency report which details the number of government demands the social media website has received for its users’ information. Are these demands just the start of something more sinister? Lawyers Jonathan Armstrong and Eric Sinrod [...]

Are you a Twit, Twitterer, or Tweeter?

Janet Street-Porter

Or maybe you’re just a twat? I recently read an article by Janet Street Porter in the Daily Mail about the short-comings of Twitter and felt I had to respond to her. To put this into context, E RADAR, like many other organisations is trying to understand the importance and value of social media in [...]

Report requires US employers to update online policies

keyboard button

US-based employers will need to review and revise social media, blogging and privacy policies after the publication of a NLRB (National Labor Relations Board) General Counsel Report. The Report declares that the various provisions found in current social media and blogging policies provided to employees who use web 2.0 and social networking are unlawful because [...]

Writing a web 2.0 policy for employee browsing

keyboard button

Writing a Web 2.0 policy has become an important priority for organisations as they battle to understand the legal and regulatory risks associated with their staff using social media websites. This article discusses the issues and challenges facing top managers and compliance professionals. Web 2.0 is called many things: a technology, business process and even [...]

UK Information Security Breaches Survey Results 2012

Cyber security breaches are costing UK businesses billions of pounds, according to an influential report published today. It shows that 93 per cent of large organisations and 76 per cent of small businesses suffered an incident in the last twelve months.  What’s worrying is that 67 per cent of respondents expect more breaches this year [...]