Knowledge Vault: E Commerce

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There are many definitions of electronic commerce, or e-commerce for short, but they generally relate to making transactions over the Internet. This is a narrower term to that of ‘electronic business’ which means transacting by any electronic means, including over value added networks (VANS) using electronic data interchange (EDI). 
   
Around 14% of companies are now using a website to sell their goods and services across the UK, European Union and beyond. But as their websites become more e-commerce enabled, so the business’s legal and regulatory risks also increase.
 

Latest articles

22 e-contract legal and security risks

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A contract is the defining document for cementing the relationship between the business and customer. Not only does it establish the parties’ intentions and expectations on what goods and services have been offered and accepted, the contract should also set out the road map to resolve difficulties if something were to go wrong, for whatever […]

China introduces new e-invoicing rules to encourage e-commerce

Terracotta Warriors, transfers and secondments

Eight Chinese government agencies jointly announced guidelines to promote e-commerce and e-invoicing. These guidelines include the setting up of a trial e-invoice system, online information platforms and online payment standards, as well as the promotion of financial integrated-circuit (IC) cards. The guidelines are necessary as data showed that the number of e-invoices had increased by […]

The Consumer Protection (Distance Selling) Regulations 2000

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The Consumer Protection (Distance Selling) Regulations 2000 provide legal protection for consumers purchasing goods and services ‘at a distance’. This definition includes purchases made via the Internet, digital television, mail order (including catalogue shopping), phone, and fax. Organisations selling online must provide certain information to consumers as well as offer a 7 working day cooling […]

Government remains concerned over EU Alternative Dispute Resolution

Handshake

The UK government has published its response to the EU’s consultation on Alternative Dispute Resolution (ADR). It questions whether the current proposals will have real business benefits as well as protect consumers adequately. The European Commission published legislative proposals on ADR on 29 November 2011. The Department for Business, Innovation and Skills launched a Call for Evidence on these […]

e Contracts – Contracting in an Electronic Age

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Around 15 years ago we started on a journey of electronic everything. Suddenly the Internet had become commercial and we were all scrabbling around trying to ensure we could still do business with each other in this new online environment. How e contracts (electronic contracts) were formed, who was authorised to ‘seal the deal’, their […]

Consumer Contracts and E-commerce

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Strong European consumer protection laws ensure that customers purchasing goods and services online in a private capacity – consumers –  are well protected. This article looks at consumer contracts in e-commerce In the UK The E-commerce Regulations 2002 apply to businesses that sell goods or services to businesses or consumers on the internet, or by email […]

Web Law: E-commerce Tips and Tricks

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The European Union estimates that up to 60% of cross-border e-commerce transactions fail for one reason or another. Yet, building trust and confidence online without face-to-face contact can be a daunting task for businesses. Customers also need to be sure that when they buy online they get what they pay for. That’s why consumer protection […]

The Unfair Terms in Consumer Contracts Regulations 1999

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Reference: UK/1999/SI/2083 The Unfair Terms in Consumer Contracts Regulations 1999 apply, with certain exceptions, to unfair terms in contracts concluded between a consumer and supplier. EU directive The Unfair Terms in Consumer Contracts Regulations 1999 revoke and replace the Unfair Terms in Consumer Contracts Regulations 1994. Those Regulations implemented Council Directive 93/13/EEC on unfair terms in consumer […]

Trade Descriptions Act 1968

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Reference UK/1968/C/29 The Trade Descriptions Act 1968 replaces the Merchandise Marks Acts 1887 to 1953 by fresh provisions prohibiting mis-descriptions of goods, services, accommodation and facilities provided in the course of trade. Main provisions The Act prohibits false or misleading indications as to the price of goods; confers power to require information or instructions relating to goods to […]